When does my subscription renew, and when do I get my credits?
Your plan renews on the same date each period, and the credit allocation is granted when the renewal payment succeeds.
Your subscription renews on the anniversary of the day you started it — monthly plans every month, annual plans every year. Your credit allocation is granted when the renewal payment succeeds, so it lands on your renewal date rather than on the first of the calendar month.
Finding your exact date
Your next billing date is shown in the subscription section of your account settings, along with the amount you will be charged.
If the credits do not appear
Renewals are processed through a payment webhook, so there can be a short delay between the charge going through and the credits landing. Refresh the page first. If the charge succeeded but the credits are still missing after a few minutes, contact support with the billing email and the date of the charge and we can check the webhook record.
Last reviewed against the live product in August 2026.